About NGI

Founded in 1980, NGI has been providing trusted insurance services in the UAE for more than 40 years. Our main goal has always been to protect individuals, families, homes, and businesses from unexpected situations while delivering reliable support and peace of mind.

At NGI, customers are at the center of everything we do. We focus on building long-term relationships through dependable service, transparency, and customer satisfaction.

As one of the leading insurance providers in the UAE, NGI is a fully accredited national insurer and is publicly listed on the Dubai Financial Market. The company is supported by strong shareholders, including Dubai Investments and Commercial Bank of Dubai, and holds an “A- (Excellent)” financial strength rating from AM Best.

We also work with internationally recognized reinsurance partners such as:

• Hannover Re
• Allianz
• SCOR
• CCR

Our Expertise

NGI has extensive experience in underwriting and claims management, supported by skilled professionals and deep industry knowledge. We offer a wide range of insurance solutions for both individuals and businesses.

Insurance Solutions for Individuals

• Motor Insurance
• Medical Insurance
• Travel Insurance
• Home Insurance
• Personal Accident Insurance
• Life Insurance

Insurance Solutions for Businesses

• Group Medical Insurance
• Motor Fleet Insurance
• Property Insurance
• Marine Insurance
• Engineering Insurance
• Credit Insurance
• Energy Insurance
• Liability Insurance
• General Accident Insurance

Strong Presence Across the UAE

With strategically located offices across the UAE, NGI maintains a strong operational network to support customers efficiently. Our experienced teams are committed to delivering quality service and fast assistance across all areas of insurance.

We have also streamlined our claims process to ensure quick and smooth settlements, helping us achieve a high level of customer satisfaction with claims handling.

Our Vision

To build a reputation based on excellence, trust, and long-term customer relationships.

Our Mission

To provide complete insurance solutions and outstanding service that consistently meet and exceed customer expectations.

Our Core Values

Service

We aim to deliver excellent customer service through our branches, head office, online platforms, and mobile applications.

Fairness

We follow fair and responsible insurance practices and treat all customers with equality and respect.

Security

Protecting customer information and maintaining privacy and confidentiality are among our top priorities.

Accountability

We strictly follow UAE laws, regulations, and insurance industry standards.

Transparency

We provide customers with clear, accurate, and timely information about our products and services.