Job Description
Responsibilities
General:
- Provides age-specific patient-centered care utilizing the nursing process:
- Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.
- Performs continual critical care assessment of patient, and family’s physical and psychological needs.
- Involves the patient, significant others, and health care providers in the plan of care when appropriate.
- Collaborates with a multi-disciplinary team to provide patient care.
- Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.
- Initiates appropriate transfer plan.
- Recognizes subtle cues to anticipate potential problems.
- Documents all relevant data in the medical record according to hospital/departmental standards.
- Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.
- Performs clerical duties when needed.
- Assumes responsibility for meeting Joint Commission International (JCI) required mandatory education (e.g., fire, safety, infection control and others).
- Participates in staff meetings and unit committees/projects.
- Participates in developing and achieving unit goals.
- Performs additional duties when required.
- Maintains a safe environment for patients and staff.
- Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.
- Ensures completion of both core and unit-specific competencies upon joining, annually thereafter, or whenever necessitated by new services, specialized equipment, or updated technology.
- Maintains clinical and professional competency based on the latest research and established standards of practice.
- Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.)
- Participates in ongoing educational activities.
- Maintains mandatory educational requirements, as well as Resuscitation Quality Improvement (RQI), are completed.
Operational Management:
- Assists staff nurses and care assistants in planning, implementing, and evaluating direct patient care.
- Ensures accurate nursing documentation is maintained according to hospital policy and procedures.
- Collaborates with patients, families, and healthcare professionals to achieve optimal patient outcomes.
- Promotes incident, customer complaint and patient satisfaction survey reporting to improve patient and family care.
- Assists in creating a safe and friendly environment for all patients, their families, and other staff members.
- Maintains effective communication between patients, nurses, and physicians regarding follow-up care/instructions.
- Maintains updated service-specific competencies – according to guidelines.
- Provides supervision and advice to nursing staff regarding patients’ enquiries.
- Participates in and maintains clinic-specific Key Performance Indicator (KPI) audits and other data including nursing documentation, closing Customer Relationship Management (CRM) on time, checking the Press Ganey and addressing any patient complaint.
- Ensures that the quality checklist is met at all times. For any deficiencies, ensure an action plan is put in place and followed.
- Ensures the monthly submission of the environmental rounds audit report and follow-up on deficiencies.
- Ensures clinic stock level is within the required Par level and works with Materials Management to decrease nonmoving and slow-moving items.
- Ensures closure of Customer Relationship Management (CRM) requests accurately within the allotted time frame.
- Ensures all items in the Quality Round are met and places an action plan for those not met.
- Supports in preparing the nursing clinical slides and includes them in the monthly Quality Improvement (QI) meeting.
- Follows up on all approved and not utilized tests and ensure that they are scheduled.
- Follows up with the insurance coordinator on all approvals that are pending and ensure all patients are updated on the status.
- Ensures no walkouts take place in the clinic.
- Ensures all the clinical KPIs are placed monthly on the Patient Safety Data Board.
- Ensures Patient Tracker is updated.
- Ensures staff are following the dress code.
Unit Specific:
- Performs nursing interventions/procedures per established standards of care (Competency List “Green Book”) policy and procedures including but not limited to:
- Qualifications
- Bachelor’s degree in nursing (minimum of three (3) years full-time course duration) or
- Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
- For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother’s family book).
- Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
- Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.
- PROFESSIONAL EXPERIENCE:
- Minimum of three (3) to five (5) years of recent post-graduate experience in Nephrology Nursing.
- Previous Team Leader or Senior Registered Nurse experience is an advantage.
- Knowledge of and ability to render care and services based on age, appropriateness, and developmental needs of patients.
- Skills in the assessment of patient and family’s physical and psychological needs.
- Skills in coordination and planning of care and prioritising care based on individual needs.