Job Description

Job Description

The Specialist in ENT (Otolaryngology) is responsible for providing high-quality, patient-centered ENT services within both physical and digital care settings under the supervision of the Consultant ENT. The role focuses on assessing, diagnosing, treating, and managing a wide range of ear, nose, and throat conditions through in-person and virtual consultations, ensuring safe, effective, and evidence-based healthcare delivery. The ENT Specialist contributes to clinical quality, patient safety, and professional development while supporting the delivery of integrated ENT services at Bupa CareConnect.

Assessment and Diagnosis

• Conduct comprehensive ENT assessments through physical and virtual consultation settings
• Review medical history, symptoms, investigations, imaging, and examination findings
• Utilize digital tools and telemedicine platforms effectively for remote ENT evaluations
• Recommend and coordinate appropriate diagnostic investigations and specialist referrals when required
• Maintain accurate and timely clinical documentation in the EMR system
  

Management and Treatment Planning

• Develop individualized, evidence-based treatment plans in accordance with clinical guidelines
• Prescribe medications and recommend non-pharmacological interventions as appropriate
• Provide structured follow-up care and monitor patient treatment adherence
• Escalate complex or high-risk cases to the Consultant ENT or multidisciplinary teams when required
  

Clinical Quality and Safe Practice

• Ensure compliance with clinical governance requirements and patient safety standards
• Maintain accurate and timely documentation in the EMR system for all patient interactions
• Participate in quality improvement initiatives, clinical audits, and departmental meetings
• Report and manage clinical incidents and adverse events in a timely and appropriate manner
  

Collaboration and Care Coordination

• Collaborate with healthcare teams across physical and digital ENT services
• Coordinate referrals, investigations, and continuity of care for patients
• Participate in multidisciplinary discussions and case reviews
• Support smooth patient transitions between virtual and physical care settings
  

Patient Safety and Satisfaction

• Provide empathetic, patient-centered ENT care with clarity and professionalism
• Educate patients and families regarding treatment plans, medications, and preventive ENT care
• Address patient concerns promptly, with compassion and clear communication
• Support service excellence initiatives and respond to patient feedback for continuous improvement
  

Professional Development and Compliance

• Participate actively in CME activities and professional development programs
• Stay updated on ENT clinical guidelines, telemedicine practice standards, and advancements
• Maintain active SCFHS registration and comply with licensing and credentialing requirements
  

Skills

• Strong ENT diagnostic skills and familiarity with otolaryngology examination and assessment tools
• Proficiency in telehealth technologies and digital health consultation platforms
• Proficiency in EMR systems and clinical documentation
• Strong clinical judgment and analytical skills in ENT disease management
• Ability to manage acute and chronic ENT conditions safely and effectively
• Excellent communication and interpersonal skills with patients and colleagues
• Ability to manage multiple clinical priorities in a fast-paced environment
• Commitment to ongoing professional development and staying current with ENT advancements
• Arabic and English language proficiency