Job Description
- Perform detailed clinical review and validation of medical claims prior to submission to ensure accuracy, completeness, and claim readiness.
- Validate medical necessity, diagnosis, investigations, procedures, medications, and other billed services against the patient medical record and documented plan of care.
- Review claim documentation for completeness and consistency, including physician notes, reports, orders, results, supporting documents, and required attachments.
- Identify clinical, coding, documentation, utilization, duplicate-service, unbundling, approval, eligibility, and payer-rule risks that may lead to rejection, deduction, or write-off.
- Ensure consistency between services rendered, approvals obtained, quantities/sessions, diagnosis and procedure coding, and billed claim lines before final submission.
- Coordinate with physicians, Medical Operations, Pre-Authorization, Claims/Billing, Operations, and other relevant teams to clarify discrepancies and complete required corrections within submission timelines.
- Review rejected or deducted claims from a clinical perspective, identify root causes, support rework/resubmission where applicable, and recommend corrective and preventive actions to reduce recurrence.
- Monitor recurring claim issues and rejection trends, provide feedback to the Medical Operations Lead, and support targeted education or process improvements for clinical and operational teams.
- Support claim quality audits, payer queries, reconciliation activities, and documentation requests, including preparation of clinical justification and supporting evidence when required.
- Support new branches, new services, payer activations, and increasing claim volumes by applying standardized medical claim validation processes and escalating material risks promptly.
- Perform other professional duties as assigned by the Line Manager.
Education / Professional Qualifications:
- Education Degree (Required): Bachelor’s degree in medicine (MBBS/MD), Pharm D, Biology, microbiology, Chemistry, or equivalent medical\clinical qualification.
- Years of Experience (Required): Minimum 2 years of experience in healthcare, medical insurance, claims review, utilization review, or Revenue Cycle Management; experience in a high-volume outpatient setting is preferred.
- License: (optional) Valid Saudi Commission for Health Specialties (SCFHS) classification/registration, where applicable to the professional qualification.
- Professional Certification (Optional): Certification or formal training in medical coding, health insurance, claims management, or Revenue Cycle Management is preferred.
Benefits found in job post
Medical insurance
Requirements added by the job poster
• Doctor of Medicine