Nurse Manager -ICU

Job Description

The Critical Care Unit Nurse Manager is responsible for the clinical, operational, administrative, and leadership of critical care nursing services, ensuring the delivery of safe, evidence-based, high-quality, and patient-centred care across adult, paediatric, long-term, and step-down critical care settings.

The role maintains accountability for clinical outcomes, nursing workforce performance, patient safety, infection prevention, resource utilization, and continuous quality improvement. Emphasis is placed on achieving defined Key Performance Indicators (KPIs), reducing hospital-acquired complications, maintaining staff competency, and optimizing patient outcomes.

KEY RESPONSIBILITIES & DUTIES:

Clinical Leadership and Patient Safety:

• Provide leadership and oversight of nursing practice across Adult ICU, PICU, Long-Term Critical Care, and Adult Step-Down Units.
• Ensure compliance with evidence-based critical care protocols, clinical pathways, hospital policies, and accreditation requirements.
• Maintain effective clinical surveillance, early recognition of patient deterioration, and timely escalation of critical conditions.
• Ensure safe management of mechanically ventilated patients, invasive devices, hemodynamic monitoring, and high-risk medications.
• Oversee safe admission, transfer, discharge, and clinical handover processes between critical care and other hospital departments.
• Promote multidisciplinary collaboration with intensivists, paediatric intensivists, respiratory therapists, infection prevention teams, and allied healthcare professionals.
• Ensure appropriate care planning for long-term critical care patients, including rehabilitation, prevention of complications, and family engagement.

Quality Management and Clinical Key Performance Indicators (KPIs)

Lead the monitoring, evaluation, and continuous improvement of clinical quality and patient safety indicators across Adult ICU, PICU, Long-Term Critical Care, and Adult Critical Care Step-Down Units.

• Hospital-Acquired Pressure Injuries (HAPI): Incidence and severity of hospital-acquired pressure injuries.
• Central Line-Associated Bloodstream Infection (CLABSI): Infection rates and compliance with central line prevention bundles.
• Catheter-Associated Urinary Tract Infection (CAUTI): Infection rates and compliance with urinary catheter prevention bundles.
• Ventilator-Associated Pneumonia (VAP): Incidence and compliance with ventilator-associated pneumonia prevention practices.
• Ventilator-Associated Events (VAE/VAC): Monitoring of ventilator-associated complications and preventive measures.
• Medication Safety: Medication administration errors, high-alert medication safety, and medication administration compliance.
• Morbidities and Adverse Clinical Outcomes: Mortality trends, preventable complications, and significant adverse clinical events.
• Sepsis Management: Early recognition of sepsis, timely escalation, and compliance with sepsis management protocols.
• Emergency Response and Resuscitation: Code Blue response readiness, resuscitation effectiveness, and compliance with emergency response protocols.

Specific Accountability by Clinical Area

Adult Intensive Care Unit: Focus on high-acuity patient management, mechanical ventilation, hemodynamic monitoring, infection prevention, early mobilization, sedation and delirium management, and clinical outcomes.

Paediatric Intensive Care Unit: Ensure age-appropriate critical care, paediatric resuscitation readiness, family-centred care, weight-based medication safety, paediatric airway management, and specialized PICU competencies.

Long-Term Critical Care: Focus on prolonged mechanical ventilation, tracheostomy management, pressure injury prevention, infection control, nutritional support, rehabilitation, functional recovery, and safe transition planning.

Adult Critical Care Step-Down Unit: Ensure appropriate patient selection, continuous monitoring where indicated, early identification of deterioration, timely escalation to ICU, safe transfer processes, and prevention of unplanned ICU readmissions.

Qualifications and Experience

• Bachelor of Science in Nursing (BSN) required; Master’s degree in Nursing, Healthcare Management, or related discipline preferred.
• Valid DHA nursing license or eligibility, as applicable.
• Minimum 7–10 years of progressive nursing experience, including substantial adult critical care experience.
• Minimum 5 years of nursing leadership or supervisory experience in critical care.
• Demonstrated knowledge of critical care quality indicators, infection prevention, patient safety, and clinical governance.
• Experience managing multidisciplinary services, staffing budgets, and clinical performance dashboards.
• Familiarity with JCI, DHA, Planetree, ANCC-NCPD standards and quality improvement methodologies.
• Recognized critical care certification, such as CCRN or an equivalent, preferred.
• Demonstrated ability to lead PICU services through appropriately qualified paediatric critical care nursing personnel and validated paediatric competencies.

Skills and Abilities:

• Computer literate.
• Excellent Organizational & Leadership skills.
• Service oriented.
• Clerical skills.
• Critical thinking.
• Must possess excellent Interpersonal skills.

Licenses / Certifications:

License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.

COMPETENCIES:

• Teamwork and Relationship Building with Cultural Alignment
• Fostering Diversity and Inclusion
• People and Operations Supervision
• Talent Management and Development
• Accountability & Role Understanding with Accreditation Knowledge
• Compassionate and Effective Communication