Job Description

Job Overivew:

The Medical Representative will be responsible for developing and maintaining long-term relationships with key customers to drive business growth and exceed sales targets. This role requires a strategic approach to account management, ensuring superior customer service, promoting product awareness, and executing sales initiatives effectively. The ideal candidate will have a strong understanding of the healthcare and pharmaceutical industry, excellent relationship-building skills, and a results-driven mindset.

Key Responsibilities:

Sales & Business Development

• Meet and exceed sales targets while maintaining cost efficiency.
• Develop and implement sales strategies to drive product awareness and maximize revenue.
• Analyze market trends and competitive products to identify growth opportunities.
• Ensure continuous improvement in efficiency, quality, and adherence to the Quality Management System.

Key Account Management

• Manage relationships with key customers and stakeholders to ensure long-term business partnerships.
• Regularly communicate with doctors, healthcare professionals, and key decision-makers to understand business needs and provide tailored solutions.
• Maintain and expand relationships with existing customers through ethical sales methods and excellent service.
• Plan and execute medical activities as per the direction of the line manager.

Customer Engagement & Market Intelligence

• Provide superior customer service by effectively detailing product benefits to assigned doctors and healthcare professionals.
• Gather and compile market intelligence on competitors’ products, industry trends, and customer feedback.
• Collaborate with internal teams to enhance service quality and business growth.

Qualification & Experience:

• Bachelor’s degree in pharmacy, or a related medical field.
• Minimum of 1 Year of experience as Medical Representative within the UAE healthcare, pharmaceutical industry, Dubai market experience is a plus
• Strong sales and negotiation skills.
• Excellent communication and relationship management abilities.
• Ability to analyze market data and adapt strategies accordingly.
• High level of customer service orientation and problem-solving skills.
• Proficiency in Microsoft Office and CRM tools.
• Fluency in English; Arabic is a plus.
• Relevant experience in the UAE market, Dubai market experience is a plus
• Valid UAE Driving License.