Clinical Application Specialist
Quick summary
Job Overview
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Date PostedNovember 13, 2026
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Location
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Job TypeFull Time
Job Description
Act as the subject-matter expert for TrakCare Physician and Nursing modules.
• Provide day-to-day application support and resolve user issues within agreed SLAs.
• Analyse, design, test, and implement clinical workflows and system enhancements.
• Maintain clinical master data accuracy and consistency.
• Coordinate with the TrakCare vendor on technical escalations, upgrades, and releases.
• Deliver user training and develop SOPs, user guides, and training materials.
• Support UAT, change management, and clinical system improvements.
Requirements:
• Bachelor’s degree in IT, Computer Science, Pharmacy, or Nursing.
• Minimum 5 years of EMR/HIS application support experience.
• At least 3 years of hands-on experience with InterSystems TrakCare.
• Strong knowledge of TrakCare Physician and Nursing modules and OP, IP, and ED workflows.
• UAE experience in a tertiary or specialty healthcare facility.
• Excellent communication and stakeholder-management skills.
Preferred Qualifications:
• Clinical background (Registered Nurse or Pharmacist).
• ITIL Foundation Certification.
• SQL / InterSystems Caché or IRIS reporting skills.
• Familiarity with Malaffi, JAWDA, and DOH Abu Dhabi standards.
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