Job Description


  • Review and analyze claims to ensure they are accurate and complete.
  • Process claims adjustments and corrections as necessary.
  • Reconcile claims data with financial records and systems.
  • Identify and investigate discrepancies in claims transactions and ensure timely and accurate reconciliation of claims.
  • Analyze claims data to identify trends and patterns.
  • Prepare reports and presentations on claims performance and reconciliation outcomes.
  • Utilize data analytics tools to improve the efficiency of the claims reconciliation process.
  • Assist in internal and external audits related to claims and reconciliation.
  • Maintain accurate and organized documentation for audit purposes.
  • Work closely with the finance, processors, and customer service departments to resolve claims issues.
  • Communicate effectively with stakeholders to address and resolve claims discrepancies.
  • Handle and support direct communication with the healthcare providers on their rejection ratio and reconciliation review findings.
  • Conduct Reconciliation meetings with the stakeholders as required by the reconciliation process.
  • Other Ad hoc duties as required
  • AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What You Bring

  • Bachelor’s degree in any Medical field, Finance, Business Administration, Insurance, or a related field preferred.
  • Minimum of 2-3 years of experience in claims reconciliation, financial analysis, or a similar role.
  • Experience in the insurance or healthcare industry is preferred.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Excellent attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Familiarity with claims processing systems and software.
  • Understanding of regulatory requirements related to claims and reconciliation.
  • Knowledge of accounting principles and practices.
  • Legally permitted to work in the country of operations.
  • Hybrid working option available as per business requirements.