Job Description
Review and analyze claims to ensure they are accurate and complete.- Process claims adjustments and corrections as necessary.
- Reconcile claims data with financial records and systems.
- Identify and investigate discrepancies in claims transactions and ensure timely and accurate reconciliation of claims.
- Analyze claims data to identify trends and patterns.
- Prepare reports and presentations on claims performance and reconciliation outcomes.
- Utilize data analytics tools to improve the efficiency of the claims reconciliation process.
- Assist in internal and external audits related to claims and reconciliation.
- Maintain accurate and organized documentation for audit purposes.
- Work closely with the finance, processors, and customer service departments to resolve claims issues.
- Communicate effectively with stakeholders to address and resolve claims discrepancies.
- Handle and support direct communication with the healthcare providers on their rejection ratio and reconciliation review findings.
- Conduct Reconciliation meetings with the stakeholders as required by the reconciliation process.
- Other Ad hoc duties as required
- AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
What You Bring
- Bachelor’s degree in any Medical field, Finance, Business Administration, Insurance, or a related field preferred.
- Minimum of 2-3 years of experience in claims reconciliation, financial analysis, or a similar role.
- Experience in the insurance or healthcare industry is preferred.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel and other data analysis tools.
- Excellent attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Familiarity with claims processing systems and software.
- Understanding of regulatory requirements related to claims and reconciliation.
- Knowledge of accounting principles and practices.
- Legally permitted to work in the country of operations.
- Hybrid working option available as per business requirements.