Job Description

GIG Gulf (a Fairfax company) is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 4.01 billion and $84 million net profit for the year 2024. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.

GIG Gulf is an ‘A’ rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.

GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region’s digital insurer of reference, committed to running our operations in a responsible, sustainable way.

Job purpose:

Develop and maintain business relationships with customers, and prospects to ensure retention of accounts and grow business to meet predefined targets. Identify and maximize new direct business sales opportunities and ensure future sales opportunities and growth while working in close collaboration with key internal GIG teams.

Key Responsibilities:

• Lead initial qualification and assessment of New Business opportunities, ensuring strategic alignment with target segments and profitability objectives before underwriting engagement.
• Drive end-to-end business acquisition and renewal management, ensuring seamless coordination across underwriting, operations, compliance, and digital teams.
• Oversee onboarding of New Business and Renewals, ensuring smooth transition from quote to policy issuance while maintaining client experience excellence.
• Ensure all placements adhere to regulatory requirements and internal risk governance frameworks, protecting the organization from compliance and reputational exposure.
• Collaborate closely with Underwriting to present comprehensive risk submissions, including competitor intelligence, market positioning, pricing benchmarks, and relevant commercial insights to strengthen negotiation outcomes.
• Act as the primary escalation point for broker and key client issues
• Build and maintain strong relationships with insurance intermediaries.
• Monitor portfolio performance (retention ratios, rate movements, loss ratios, growth targets) and implement corrective commercial strategies where required.
• Identify new growth opportunities within existing broker relationships and expand market share within assigned accounts.

Essential Requirement:

• A minimum of 3 years’ sales experience within the UAE insurance industry is required.
• In-depth knowledge of Medical and Employee Benefits (EB) products.
• Strong understanding of competitor offerings, market positioning, and pricing strategies.
• Working knowledge of underwriting principles, risk assessment processes, authority limits, and related protocols.
• Bachelor’s degree in a relevant field.