Dispensed medications across 90–100 daily patient transactions and reviewed 30+ prescriptions/day for dosing, drug interactions, contraindications, and dispensing accuracy
• Counselled 20–30 patients daily on medication administration, adverse effects, safe storage, OTC treatment options, and lifestyle measures for acute minor ailments.
• Handled regulated medications and maintained daily documentation and register checks and ensured cold-chain requirements for temperature-sensitive products in accordance with applicable pharmacy regulations.
• Managed inventory of 1,200+ products through stock requisitioning, receipt inspection, FEFO/FIFO rotation, expired/defective product segregation, and credit returns to maintain product availability and minimize stock losses.
• Processed point-of-sale (POS) billing and reconciled daily cash and card transactions with zero end-of-day financial discrepancies.

• Processed and verified 150–200 daily inpatient (IP) and outpatient (OP) prescriptions across 12 specialties and 7 super-specialties, supporting high-volume acute care and trauma care services.
• Dispensed High-Alert, LASA, Narcotic, and Psychotropic medications in accordance with NABH medication-safety procedures, with zero documented dispensing errors.
• Reviewed 200+ daily CPOE medication orders for dosing, contraindications, and drug-drug interactions; identified and communicated medication-related discrepancies to prescribing physicians for clarification or correction.
• Counselled 40–50 patients daily on medication administration, adherence, adverse effects, lifestyle measures, and chronic disease regimens.
• Maintained pharmacy billing, and stock updates using Elixir HMS and Ellider HIS; achieved 100% audit accuracy in night-shift controlled-drug registers; operated the Mother and Child Pharmacy unit during shifts.
• Managed medication inventory and 2–8°C cold-chain storage using FEFO/FIFO principles, including expiry monitoring and stock verification; maintained 0% expiry loss across assigned stock.

• Processed 360+ initial and follow-up Individual Case Safety Reports (ICSRs)/month through the Safety Review process in ArisG, adhering to GVP guidelines, client SOPs, and regulatory timelines.
• Executed end-to-end Safety Review activities for spontaneous, solicited, clinical trial, biomedical literature, PQC, medical device, and pregnancy exposure cases, including MedDRA and WHO-Drug (WHODD) coding, clinical data evaluation, seriousness and causality assessment, completeness and accuracy checks, narrative writing, follow-up coordination, and discrepancy resolution in accordance with applicable SOPs and regulatory timelines.

• Reviewed 500+ treatment charts across General Medicine, OBG, General Surgery, Paediatrics, and PTC in a 1,200-bed hospital; conducted 200+ medication history interviews and 250+ patient counselling sessions; documented 120+ clinical interventions (drug interactions, medication reconciliation, medication errors); reported 30+ ADRs; answered 40+ drug information queries; delivered 12+ case presentations; executed 150+ PTC prescription and antimicrobial audits aligned with NABH and WHO AWaRe standards; and participated in daily ward rounds, OPD services, AMS training programs, conferences, and workshops.