• Perform venipuncture and capillary blood collection for fertility, hormonal, and routine diagnostic investigations for scheduled and walk-in patients. • Verify patient identity, test requisitions, fasting requirements, and sample timing before collection while ensuring correct tube selection and order of draw. • Handle specimen labelling, logging, centrifugation, aliquoting, and cold-chain preparation for transportation to the central laboratory. • Manage laboratory reports and patient records, including patient registration, test request entry, pending investigation tracking, report filing, and release of verified results. • Maintain high standards of infection control, hand hygiene, PPE use, sharps safety, and biomedical waste segregation. • Provide reassurance and clear communication to first-time, needle-anxious, paediatric, and difficult-draw patients to support a comfortable collection experience. • Coordinate with consultants, nursing staff, and reference laboratory teams regarding sample queries, repeat collections, and urgent STAT investigations. • Monitor phlebotomy supplies, vacutainers, needles, consumables, and laboratory stock to maintain uninterrupted patient services.

• Performed diagnostic laboratory testing across hematology, clinical biochemistry, microbiology, immunology, and histopathology. • Collected and processed blood, urine, swab, and other patient specimens while maintaining correct identification, storage, and contamination-control procedures. • Operated, calibrated, and maintained laboratory equipment including blood gas analyzers, centrifuges, automated analyzers, and microscopes. • Performed internal quality-control procedures and reviewed laboratory results, identifying and escalating abnormal or critical values for medical review. • Maintained laboratory registers, patient records, reports, and archives while supporting timely release of results. • Collaborated with physicians, nurses, and senior laboratory professionals to provide accurate results within expected turnaround times.

• Assisted senior laboratory technologists with routine investigations including complete blood counts (CBC), urinalysis, and microbiological cultures. • Supported specimen collection, preparation, and prioritized processing of routine and STAT laboratory samples. • Gained practical experience in laboratory safety, biohazard disposal, equipment sterilization, infection-control procedures, and high-volume hospital laboratory operations.