• Supported troubleshooting, servicing, and maintenance of medical equipment across NICU, OT, LDR, and OPD departments, helping maintain uninterrupted clinical operations. • Gained hands-on multi-vendor equipment exposure including GE Healthcare (Giraffe Incubators, Carestation, Voluson), Philips, Covidien, B. Braun, Welch Allyn, Olympus, Vapotherm, and Hill-Rom systems. • Executed preventive maintenance (PPM) schedules, routine inspections, and compliance checks, improving equipment reliability and reducing downtime. • Maintained technical documentation, service records, and asset tracking in CMMS to support audit readiness and equipment traceability. • Conducted safety checks and technical evaluations to optimize equipment performance and reduce operational disruptions. • Completed application training on Philips Defibrillator HeartStart and Covidien Kangaroo ePump, building vendor-specific applications knowledge.

• Assisted service engineers with maintenance, troubleshooting, and field support across hospitals in Dubai, Sharjah, and Ajman, covering CSSD, OT, CC, NICU, and dental equipment. • Managed and updated 5,000+ SAP C4C service records, improving equipment traceability, documentation accuracy, and maintenance coordination. • Coordinated engineer schedules, logistics, and service requests to support timely maintenance operations across multiple hospital sites. • Reconfigured dental units for left/right-hand functionality, ensuring operational safety and clinical usability.

•Conducted biomedical engineering research involving analytical testing, technical reporting, and data analysis using OriginLab (Origin) and Microsoft Excel. • Presented findings at UAEGSRC 2022 and co-authored two peer-reviewed publications on biomedical drug-delivery systems. • Built strong technical documentation and problem-solving skills directly transferable to clinical engineering and field service environments.