Greet and register patients, verify personal details, and manage appointments and walk-ins. Provide front-desk assistance, answer calls, WhatsApp enquiries, and guide patients to clinical services. Generate invoices for consultations, procedures, and diagnostics as per clinic CPT codes. Collect cash/card payments, issue receipts, and reconcile daily collections with accuracy. Explain non-direct billing policy to patients and support them with printed invoices, reports, and stamped documents for reimbursement without promising insurance approval. Maintain patient confidentiality, ensure proper documentation, and assist in preparing medical reports/forms as approved by management. Coordinate with doctors, nurses, and admin on patient flow, appointment status, and service requests. Handle daily cashier closing, report discrepancies, and support administrative tasks where required.

Respond appropriately to an acute injury or illness in training, camps or competition. Provide treatment and rehabilitation using manual therapy including soft tissue mobilization, stretching techniques, myofascial release and using different types of modalities on a specified condition. Implementing, evaluating and modifying evidence-based interventions that allow for a safe return to the athlete's optimal level of performance in their specific sport or physical activity. Keeping records of Athlete’s treatment and progress reports. Collaborating with trainers and coaches with an injury prevention program. Educate athletes on good ergonomics, correct posture and techniques in their chosen sport to reduce risk of injury. Managing medical supplies, inventory and preparing purchase order for requested supplies as needed.

Managed ward front-desk operations and assisted patients and visitors. Transcribed dictated medical reports, extension letters, and clinical documentation accurately. Prepared patient admission, discharge, and operation theatre documentation. Scheduled follow-up appointments for discharged patients. Generated monthly ward statistics, delivery, and immunization reports. Coordinated with the medical records department for file retrieval and documentation flow. Filing patient’s test reports and arranging files chronologically after being discharged then sending it back to the medical records.

Administered treatments, modalities and therapeutic exercise encompassing active and passive ROM, muscle reeducation as per Doctor’s referral. Educate patients, families and significant others in appropriate physiotherapy methods. This includes home exercise program, transfer techniques, positioning, safety issues, basic ergonomic principles and use of special devices as necessary. Managed front-desk reception, patient registration, and appointment scheduling. - Handled cash-basis billing, invoicing, and payment collection. Maintained daily cashier reports and patient medical records. - Coordinated patient flow between dental and orthopaedic clinics. Addressed patient concerns professionally and escalated issues when required