Tier 2 Technical Support | July 2024- September 2025 Top 1 Agent | February 2025 and March 2025 Tier 1 Technical Support | April 2024 - July 2024 Expert in handling customer inquiries and providing technical support via email, phone, and live chat.

Delivered customer support services remotely, assisting clients with inquiries and issue resolution. Handled a high volume of customer interactions while maintaining service quality and efficiency. Adapted quickly to remote work systems, tools, and communication platforms.