• Received and processed clinical specimens; performed cultures, bacterial isolation, identification, and antimicrobial susceptibility testing in a sterilized setting.
• Handled specimens from entry to disposal, ensuring biosafety and accurate documentation throughout.
• Conducted CBCs, blood smear preparation, and microscopic evaluation.
• Operated Beckman Coulter analysers with daily QC, troubleshooting, and maintenance.
• Reported critical values promptly while adhering to strict safety and quality assurance protocols.

• Coordinated healthcare services for at-home patients in the US
• Acted as liaison between patients and medical providers for clear communication
• Monitored vital signs, reported abnormalities, scheduled appointments, and verified insurance coverage
• Assisted patients in understanding and using insurance services

• Performed Phlebotomy as well as routine clinical laboratory tests, including hematology, biochemistry, and microbiology analyses
• Ensured accuracy and timeliness of results while following standard operating procedures and quality control measures
• Assisted in training junior staff and maintaining laboratory inventory and equipment calibration. Managed insurance approvals for patients and created patient files, performing secretarial and administrative tasks with professionalism.