Mustafa Elorabi

Biomedical Service Engineer
د.إ9000 / month
December 15, 1996

About Candidate

Biomedical Field Service Engineer with 5+ years of experience in the installation, commissioning,
preventive and corrective maintenance, calibration, and troubleshooting of medical equipment
across hospitals and healthcare facilities. Specialized in GE Healthcare ultrasound systems,
including LOGIQ, Vivid, Voluson, Venue, and Versana platforms. Proven expertise in technical
diagnostics, DICOM connectivity, field service operations, and customer support, with a strong
track record of maximizing equipment uptime, improving system reliability, and delivering highquality technical service while ensuring customer satisfaction.

Location

Education

B
Bachelor degree of Biomedical Engineering. 2021
Higher Technological Institute 10th of Ramadan city, Egypt

Work & Experience

F
Field service engineer Jun 2024 - May 2026
Alkan Medical Company.

Installing GE Healthcare equipment according to standards with respect to quality and installation time. •Installed and commissioned more than 100 medical devices across healthcare facilities. •Provide technical support and maintenance for GE Ultrasound systems including Vivid, Voluson, Venue, LOGIQ, and Versana platforms. •Reduced equipment downtime through effective troubleshooting and timely corrective maintenance. •Diagnosing system issues and performing software installation (SP). •Manage spare parts and service documentation efficiently. •Execute Field Modification Instructions (FMI) and preventive maintenance procedures. •Managing system connectivity via DICOM and external peripherals. •Maintain strong customer communication to ensure rapid issue resolution and customer satisfaction. • Achieved high customer satisfaction by delivering prompt field service support and technical assistance. •Support sales teams by identifying customer needs and potential business opportunities. •Successfully calibrated, installed, and maintained over 130 Baxter vital signs (Welch Allyn)monitoring devices across multiple healthcare facilities.

F
Field Service Engineer. Jul 2023 - Jun 2024
ASIK MED Company.

Installing HUMAN MEDITEK Plasma Sterilization machine and delivered customer training sessions. •Provided first-level technical support and troubleshooting for medical equipment. •Technical troubleshooting, maintenance, and service repair needs on designated equipment in the targeted Modality in the assigned area. •Analyze customer needs and provide solutions to their problems. •Collaborate with customers and technical teams to resolve equipment issues efficiently. • Maintain business relationships with customers and ensure proper follow up.

C
Clinical Engineer. Apr 2022 - Jun 2023
6th October Military Hospital.

Installed, calibrated, and maintained biomedical equipment within hospital departments. •Performed safety and performance evaluations for medical devices. •Provided technical support and troubleshooting for hospital equipment. •Prepared technical reports and maintenance documentation. •Training healthcare staff on proper equipment operation and safety procedures. •Coordinating with vendors and manufacturers for advanced repairs and support. •Managed spare parts inventory and ensured timely availability of critical components •Monitored maintenance contracts and warranty agreements with equipment vendors