• Delivered comprehensive administrative support across departments, ensuring seamless coordination between patients, doctors, nursing teams and internal software use ODOO (On demand open object). • Patient Administration – In / Out patient handling, Admission, consulting assistants, vitals handling documentation, procedure documentation, patient care, ambulatory management, insurance management, discharge processes. • Maintained and updated Electronic Health Records (EHR) in compliance with confidentiality protocols. • Assisted in pre-operative and post-operative patient education and counselling, improving patient understanding and experience. • Worked closely with the pharmaceutical companies, surgical equipment’s companies to ensure adequate availability of equipment’s. • Financial reporting – Day to day closing, petty book handling, assisting internal and external audits, preparing estimated budget, preparation, reconciliation and presenting to the management. • Supported the daily operations of outpatient and inpatient departments, helping to maintain high standards of care and efficiency. • Marketing campaigns – Headed and supported different marketing campaigns, identified potential customers and counselling the patients for proper guidance. • Support day to day affairs of the staff – Attendance, preparing LOP list, compliance management, welfare activities.

• Coordinated the end-to-end recruitment process including job postings, screening, interview scheduling, and onboarding. • Maintained accurate employee records and handled data entry into HR management system • Supported payroll preparation and employee benefits administration. • Participated in performance management and staff training initiatives, contributing to a positive work environment.