Mohammed Omar
About Candidate
Field Service Engineer professional with 3 years of experience in maintenance management and system diagnostics, knowledgeable in medical devices, and carrying out preventive and corrective maintenance. Demonstrated strong problem-solving abilities and technical skills. The key achievements include the installation and calibration of critical medical equipment such as anesthesia machines and ultrasound systems. Looking for a position as a services engineer where apply field service and troubleshooting skills to support our mission of delivering reliable and efficient technical solutions.
Location
Education
Work & Experience
- Accomplished a 100% success rate in installing ultrasound machines and technical demonstrations. - Conducted preventive maintenance at a 6:1 ratio compared to corrective maintenance. - Executed monthly visits for warranty devices, reaching a compliance rate of 99%. - Resolved near-perfect service metrics 100% of issues using established procedures. - Elevated customer satisfaction to 100% by improving response accuracy, significantly reducing follow-up inquiries.
- Performed onsite preventive maintenance (PM) on up to 99% of GSM networks in Egypt (Orange). - Ensured 100% supervision of staff and managed maintenance activities. - Maintained accurate documentation of maintenance activities reaching a rate of 99%.
- Performing maintenance on anesthesia machines, ventilators, monitors, incubators, medical beds, surgical tables, and phototherapy equipment to an exceptional uptime level approaching 99%. - Supported the installation of new systems, configured the hardware components, and tested the functionality for accuracy to ensure 100% compliance. - Managed maintenance activities, preventive maintenance services, and equipment inspections according to company standards up to 99%. - Provided technical assistance, product installation, calibration, troubleshooting, and repairs resulting in a 100% customer satisfaction rate. - Assisted all Team Leaders, Senior Engineers, or others to improve service performance by up to 100%.
