Supported patient admission and registration processes, ensuring timely and accurate data entry. Handled appointment scheduling, follow-ups, and cancellations across multiple departments. Coordinated directly with insurance providers to verify eligibility, submit claim forms, and resolve billing issues. Maintained accurate patient files, including ID verification, signed consent, and scanned documentation. Performed cashier duties including billing, issuing receipts, and reconciling daily reports. Responded to patient inquiries and complaints professionally, ensuring prompt issue resolution. Ensured compliance with hospital procedures, privacy policies, and customer service standards. Hospitals Worked With: Fakeeh University Hospital Soliman Al Habib Hospital Modern International Hospital

As a Medical Representative at ISO lab, I leveraged my background in clinical science to effectively market laboratory services and medical products. I was responsible for driving sales growth through strategic promotions, building relationships with healthcare professionals, and providing detailed product knowledge and support. My role involved integrating clinical expertise with marketing strategies to enhance product visibility and client engagement in a competitive healthcare market. • Developed and executed marketing strategies to promote laboratory services and products to healthcare providers and institutions. • Conducted presentations and product demonstrations to educate clients on laboratory capabilities and benefits, effectively highlighting unique selling points. • Built and maintained strong relationships with key stakeholders, including physicians, medical staff, and decision-makers, to drive sales and increased market penetration. • Provided comprehensive product information and support, addressing client inquiries and facilitating successful product adoption and usage. • Collaborated with the sales team to identify market trends, gather competitive intelligence, and develop targeted marketing campaigns.