John Ferry Marzan
About Candidate
DOH-licensed Medical Laboratory Technologist / Medical Laboratory Scientist with 10+ years of experience in high-volume hospital and clinical laboratory environments across the United Arab Emirates and the Philippines. Experienced in multidisciplinary diagnostic laboratory operations covering Clinical Chemistry, Hematology, Blood Bank and Transfusion Medicine, Immunology, Serology, Clinical Microscopy, Clinical Pathology, Specimen Processing, and Phlebotomy. Skilled in pre-analytical, analytical, and post-analytical processes; specimen quality assessment; routine and specialized testing; quality control; calibration; preventive maintenance; analyzer troubleshooting; result verification; critical value reporting; laboratory workflow management; turnaround-time monitoring; KPI monitoring; CAPA; root cause analysis; and continuous quality improvement. Experienced in supporting ISO 15189, CAP, and JCI quality requirements, internal and external quality assurance programs, audit readiness, and patient safety. Currently serving as Medical Laboratory Technologist at Phoenix Hospital, Abu Dhabi, with additional responsibilities as Deputy Biochemistry In-Charge, Accession In-Charge, and Sustainability In-Charge.
Location
Education
Work & Experience
• Perform routine and specialized diagnostic laboratory testing in a high-volume hospital laboratory while maintaining accuracy, reliability, patient safety, and compliance with SOPs. • Serve as Deputy Biochemistry In-Charge, supporting daily Biochemistry operations, workflow coordination, testing activities, quality requirements, and timely result reporting. • Serve as Accession In-Charge, overseeing specimen accessioning and supporting accurate, efficient, and traceable pre-analytical processes. • Serve as Sustainability In-Charge, implementing environmentally responsible laboratory practices while maintaining regulatory, biosafety, and patient safety requirements. • Perform internal quality control, calibration, preventive maintenance, analyzer troubleshooting, and performance monitoring to support reliable analytical operations and minimize downtime. • Assess specimen quality and suitability, identify pre-analytical issues, and support corrective actions to minimize specimen rejection and testing delays. • Support compliance with ISO 15189, CAP, and JCI quality requirements through documentation, quality monitoring, audit readiness, and continuous improvement activities. • Monitor laboratory KPIs and turnaround-time performance to support efficient workflow, timely reporting, and service quality. • Participate in EQA/EQAS activities and review quality performance trends to support ongoing analytical quality and laboratory improvement. • Perform result verification and critical value reporting in accordance with laboratory procedures, quality requirements, and patient safety standards. • Assist with staff training, competency support, and knowledge transfer to promote consistency, compliance, and effective laboratory practice. • Collaborate with multidisciplinary healthcare teams to support efficient diagnostic services and timely patient care.