jabeenbacker
About Candidate
I am an Insurance Coordinator / RCM Officer with a strong focus on accuracy, compliance, and efficient revenue cycle operations. I have hands-on experience in eligibility verification, pre-authorizations, claim submission, denial management, and follow-ups, ensuring smooth coordination between billing, insurance, and clinical teams.
I am skilled in maintaining clear communication with stakeholders, monitoring claim status, identifying denial trends, and supporting timely resolution to optimize cash flow while adhering to regulatory and confidentiality standards. I am keen to contribute my expertise to RCM projects with leading healthcare providers in Qatar.
Please find my CV attached. I would welcome the opportunity to discuss how I can add value to your team.
Location
Education
ICD-10-AM 10th Edition, Australian Classification of Health Interventions(ACHI) and Australian Coding Standards(ACS)
Masters in Integrated Programme in Business Analytics
Bachelor of Computer Science and Engineering
Work & Experience
-Streamlined insurance processes, boosting efficiency by 30%.
-Achieved a 25% increase in client satisfaction ratings.
-Developed tailored insurance solutions, enhancing client retention.
-Negotiated with providers, reducing costs by 15% for clients.
-Trained team members, improving overall performance by 20%.
-Implemented new software, cutting processing time in half.
-Analyzed market trends, positioning company as a leader.
-Generated leads through targeted marketing campaigns, increasing sales.
-Cultivated strong client relationships, driving repeat business.
-Delivered presentations that secured high-value contracts.
-Streamlined claims processing, reducing turnaround time by 30%.
-Enhanced customer satisfaction scores by 25% through effective communication.
-Managed a portfolio of 200+ claims, ensuring timely resolutions.
-Implemented new tracking systems, improving claim visibility and accuracy.
-Trained team members on best practices, boosting productivity by 15%.
-Developed strong relationships with clients, increasing retention rates.
-Analyzed claims data to identify trends, driving strategic improvements.
-Collaborated with cross-functional teams to resolve complex issues.
-Achieved a 98% accuracy rate in claims documentation and processing.
-Led initiatives that resulted in a 20% reduction in claim disputes.
-Streamlined office operations, boosting efficiency by 30%.
-Managed multi-line phone systems, enhancing customer satisfaction.
-Coordinated schedules, optimizing time management for executives.
-Implemented filing systems, reducing retrieval time by 50%.
-Trained new staff, improving team productivity and morale.
-Maintained a welcoming reception area, elevating brand image.
-Handled inquiries, converting leads into loyal clients.
-Processed transactions accurately, ensuring financial integrity.
-Organized events, increasing client engagement and retention.
-Utilized CRM software, improving client follow-up efficiency.
