ibrahem draz

product specialist
د.إ10000 / month
July 25, 1994

About Candidate

Biomedical Engineer with 5+ years of experience specializing in dermatology and aesthetic laser devices. Proven track record in technical sales, and troubleshooting complex medical devices. Skilled in installing, maintaining, and optimizing laser technologies while building strong relationships with dermatologists and medical professionals. Seeking to leverage technical expertise and sales acumen to drive business growth in the medical devices industry.

Location

Education

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bachelor of Engineering 2017
Faculty Of Electronic Engineering , Menofia University, Egypt,

Faculty Of Electronic Engineering, Menofia University, Egypt, Bachelor of Engineering: Control and Industrial Electronics,2017 Grade : Very Good Graduation Project : Automatic Guided Vehicle at Elaraby Group Project Grade : Excellent

Work & Experience

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field Engineer 10/2020 - 12/2024
Target For Medical Equipment

 Experienced in Aesthetic Laser devices (Dermatology and Plastic Surgery). • Long Pulsed Alexandrite laser. • Long Pulsed ND: YAG laser. • Fractional Co2 laser. • Q switched ND: YAG/KTP laser. • High intensity focused ultrasound (HIFU). • Excimer laser. • Diode laser. • Micro Needle Fractional RF  Role Description: • Conducting post-sales follow-up with clients to ensure customer satisfaction and optimal device performance. • Collaborating with the sales team to address customer inquiries and support sales efforts. • Providing technical consultations during the sales process to assist customers in selecting the right solutions • Installing medical devices and verifying its safety and effectiveness and evaluating its quality . • Follow -up periodic maintenance services to clients. • Maintenance of sudden faults, speed to meet customer needs • Checking new shipments for devices to ensure the validity of devices and their effectiveness. • Submitting periodic reports and informing the manager of maintenance. • Coordinate and communicate with sales engineers to inquire about any customer complaint.

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IT Helpdesk Engineer 10/2019 - 10/2020
Egyptian Army

• Managed LAN network troubleshooting and hardware repairs. . • Fixing workstation computer hardware . • Conducted preventive maintenance for UPS systems and IT infrastructure.