I have hands-on experience in Preventive, Predictive & Corrective Maintenance , Intermediate Checks, and Calibration of various laboratory equipment, including HPLCs, GCs, Atomic Absorption Spectrophotometer, &more, writing & Implementation of SOPs in accordance applicable Standards &guidelines. I have played a key role in achieving WHO Good Practices for Pharmaceutical Quality Control Laboratories prequalification and PNAC accreditation for ISO/IEC 17025. My responsibilities included managing and executing Equipment PPM, Intermediate Checks, Master Calibration, Qualification plans, Procurement of Equipment and their Accessories, Managing & Maintaining Stock Inventory for both Equipment & Accessories, Manage, Prepare & Execute Service Level Agreements, Supporting Quality Management System (QMS) in implementing and maintaining compliance with ISO/IEC 17025 and WHO guidelines. This involved designing and executing validation and calibration protocols, reviewing equipment specifications, and leading problem-solving initiatives. My duties also included writing and reviewing Standard Operating Procedures, Qualification Protocols & Reports, conducting audits, and ensuring effective communication between departments. I calibrated and maintained biomedical and analytical instruments to ensure precise drug analysis and regulatory compliance. Key areas of expertise: Equipment maintenance and calibration. Quality management and compliance. Problem-solving and risk assessment .Audit support and corrective actions. Instrument calibration and maintenance. Generating Service Calls & Follow-up. Preparing Tenders Specifications in accordance with User Required Specifications. Technical & Financial Scrutiny of different quoted items. Managing & Executing Service Level Agreements. Contracting & Subcontracting. Physical Inspection of Newly procured equipment/accessories. Designing & Performing Qualifications Protocols & Reports (IQ, OQ, PQ) in accordance with Applicable Standards

Identifying and establishing new business. Providing pre-sales and after-sales support. Onsite repairing and troubleshooting of equipment. Providing product education and advice. Preparing Tender documents according to the terms and condition. Participating in Tender meetings. Preparing Quotations documentation of quotations and Purchase order. Identifying and establishing new business. Providing pre-sales and after-sales support. Providing product education and advice. Attending trade exhibitions, conferences and Tenders meeting. Preparing, maintain quotations. Preparing tender according to tender terms and conditions. Documentation of tenders. Quotations & purchase orders. Prepare and follow up on any sales proposals, agreements or any supporting documents prepared for clients. Liaise between the Technical team and the Operations team to provide the most suitable service to the client needs, cost and time restraints. Analyze market and market intelligence in order to identify the company unique selling and pricing propositions and differentiators. Screen potential business deals and turn them into increased business through cold calling or setting meetings with prospect clients.