• Founded and managed a cloud-based pharmacy and healthcare management system serving 150+ healthcare clients. • Coordinated system design aligned with healthcare workflows and regulatory requirements. • Planned development roadmaps and operational timelines. • Managed multidisciplinary teams and tracked project milestones. • Supported healthcare providers in digitizing operations, records, and reporting processes.

• Reviewed and validated maternal and child health records for accurate reporting and quality improvement. • Provided day-to-day operational support to healthcare providers to ensure consistent delivery of healthcare services. • Identified gaps within the productivity and operational flow/processes of the healthcare providers, and implemented solutions to correct productivity gaps. • Provided support for the healthcare quality improvement initiatives and reporting requirements.

• Coordinated the delivery of vaccine services to international travelers, including verification of documentation and eligibility. • Registered and provided certificates to international travelers who received a COVID-19 vaccination. • Provided post-vaccination follow-up services per the protocols established by the ministries of health. • Ensured compliance with national and international health regulations.

• Programming was developed, coordinated, and implemented to increase awareness of and provide prevention strategies related to HIV/AIDS. • Training and awareness sessions were provided for healthcare personnel and individuals within the community. • Newly diagnosed individuals with HIV/AIDS were assisted in establishing a plan for safe confidentiality and the most appropriate care continuum. • Multidisciplinary teams provided coordinated healthcare and supportive services to patients. • Outreach efforts were monitored to assess the impact of programming and make improvements.