• Contribute to the validation of newly commissioned analyzers (Roche Cobas C311 and Cobas E411) as part of a cross-functional team, performing accuracy, precision, linearity, and reference interval studies in accordance with JCI and DOH-HAAD accreditation requirements • Participate in departmental KPI monitoring as part of the quality team, verifying the accuracy and integrity of performance data to support continuous quality improvement and management reporting • Design and maintain a custom Excel-based inventory management system tracking reagent stock levels, expiry dates, and reorder thresholds across 8+ analyzer types, adopted by all 4 laboratory staff to eliminate manual tracking gaps and prevent supply disruptions • Update and maintain Standard Operating Procedures (SOPs) across multiple laboratory departments, ensuring documentation remains current with analyzer upgrades, regulatory changes, and internal process improvements • Perform comprehensive biochemical, hematological, microscopic, immunological, and serological analyses (including Roche Cobas E411 immunoassay testing) while running daily QC across all analyzers; resolve an average of 2–3 QC errors per month through immediate troubleshooting — calibration or reagent changes — without any test interruption, achieving 95% turnaround time (TAT) compliance for offshore medical operations in a JCI-accredited, DOH-regulated environment

• Performed home-based specimen collection services ensuring patient comfort, safety, and strict confidentiality protocols • Verified specimen integrity and maintained compliance with infection-control procedures during transport • Coordinated logistics for sample transport, processing, and timely results reporting to healthcare providers

• Led mobile COVID-19 testing teams serving expatriate workers and local communities, collecting and processing 200+ samples daily during pandemic response operations • Managed comprehensive operational documentation, logistics coordination, and data reporting to support national pandemic response initiatives • Ensured strict biosafety compliance and timely communication of test results to stakeholders and government agencies

• Collected and processed blood samples with precision, ensuring correct patient identification, comfort, and strict compliance with phlebotomy procedures • Provided comprehensive pre-test and post-test counseling for HIV and drug testing, ensuring patients understood procedures and results • Conducted and screened drug tests ensuring accurate sample handling, proper chain of custody, and compliant documentation