Dr Defeena Francis

EXECUTIVE QUALITY
April 19, 1997

About Candidate

Results-driven healthcare management professional with 2.7 years of progressive experience in quality assurance, hospital operations, digital health, and governance in multi-speciality hospitals. Holds an MBA in Healthcare & Hospital Management and a BAMS degree, combining clinical insight with strong administrative acumen. Adept in accreditation preparation, clinical audits, performance monitoring (KPIs), policy implementation, and risk management. Experienced in leading QI initiatives, RCA, FMEA, and facilitating compliance with regulatory frameworks. Skilled in stakeholder coordination, training, and driving organizational excellence. Certified in Google Data Analytics with proficiency in SQL, R, and Tableau. Certified in Six Sigma Black Belt to further drive process optimization and performance excellence. Passionate about leveraging data and AI to enhance patient care and operational efficiency.

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