Customer Care Executive
Quick summary
Job Overview
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Date PostedNovember 12, 2026
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Location
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Job TypeFull Time
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GenderBoth
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ExperienceRelevant experience
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QualificationRelevant Qualification
Job Description
We are looking for a customer-focused and well-organized Customer Care Executive to join our team at Aster Medical Centre Plus. The selected candidate will be responsible for assisting patients and visitors, handling inquiries, managing appointments, providing information about medical services, addressing patient concerns, and ensuring a smooth and positive patient experience. Candidates should have excellent communication and interpersonal skills, a professional attitude, and the ability to handle customer queries efficiently in a healthcare environment.
Key Responsibilities:
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Welcome and assist patients and visitors at the medical centre.
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Handle incoming calls, inquiries, and appointment requests.
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Provide accurate information about healthcare services and facilities.
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Address patient concerns and coordinate with relevant departments.
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Support appointment scheduling and patient registration.
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Maintain accurate patient information and service records.
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Ensure high standards of customer service and patient satisfaction.
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