Call Centre
Quick summary
Job Overview
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Date PostedNovember 12, 2026
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Location
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Job TypeFull Time
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GenderBoth
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ExperienceRelevant experience
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QualificationRelevant Qualification
Job Description
Abeer Medical Group is seeking experienced Call Centre professionals to handle patient inquiries, appointment bookings, and customer service operations. The selected candidates will communicate with patients and provide timely assistance while maintaining high service standards.
Key Responsibilities:
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Handle incoming and outgoing patient calls.
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Schedule, confirm, and manage appointments.
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Respond to inquiries about medical services and facilities.
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Provide information about doctors, clinics, and available services.
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Follow up with patients regarding appointments.
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Handle complaints and direct concerns to the appropriate departments.
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Maintain accurate call records and patient information.
Requirements:
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Bachelor’s degree or diploma in Business Administration, Healthcare Administration, or a related field.
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Relevant call centre or customer service experience.
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Healthcare or hospital industry experience is preferred.
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Excellent verbal communication and telephone etiquette.
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Good computer skills and ability to handle multiple tasks.
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