Insurance Coordinator

Job Description

HIRING ALERT – Insurance Coordinator
📍 Location: Dubai, UAE
🏢 Company: AMSA Healthcare
We are looking for an experienced Insurance Coordinator to join our healthcare team.
Job Responsibilities
* Verify patient insurance eligibility, benefits, and coverage.
*Handle insurance pre-approvals through e-Claim Link and insurance portals.
*Register and update patient insurance details in the EMR/SIMPLEX system.
*Prepare, review, and submit insurance claims through DHPO and other platforms.
*Check claims for billing and coding errors before submission.
*Coordinate with doctors for required ICD, CPT, and other coding corrections.
*Follow up on rejected, denied, unpaid, and underpaid claims.
*Track insurance payments and assist with reconciliation.
*Coordinate with insurance companies regarding approvals, claims, payments, and queries.
*Assist with insurance claim resubmissions and appeals.
*Maintain proper records of claims, approvals, payments, and correspondence.
*Coordinate with Front Office, Billing, and Clinical teams.
*Assist patients with insurance and billing-related queries.
*Ensure compliance with DHA requirements and insurance company guidelines.
*Maintain strict confidentiality of patient and insurance information.
Requirements
*Bachelor’s Degree.
*2–3 years of UAE healthcare insurance experience.
*Knowledge of DHPO, e-Claim Link, insurance portals, and medical claims processing.
*Basic knowledge of ICD-10-CM and CPT coding.
*Good communication and interpersonal skills.
*Strong attention to detail and follow-up skills.
*Good negotiation and relationship-building abilities.
*Experience with SIMPLEX or similar EMR systems is an advantage.
What We Offer
*Competitive salary.
*Career growth opportunities.
*Supportive and professional work environment.
If you are passionate about healthcare Insurance, we’d love to hear from you.