Home Healthcare Coordinator

Job Description

MVR Diagnostic Clinic LLC is hiring a Home Healthcare Coordinator to manage and organize home healthcare services. The candidate will be responsible for coordinating patient appointments, arranging home visits, communicating with healthcare professionals, and ensuring smooth daily operations while delivering excellent patient service.

Key Responsibilities

• Coordinate home healthcare services, including GP visits, nursing care, and physiotherapy.

• Manage patient inquiries, appointments, and home visit bookings.

• Schedule doctors, nurses, and physiotherapists according to patient requirements.

• Communicate with patients and families regarding appointments and services.

• Follow up with patients to ensure satisfaction and continuity of care.

• Coordinate with insurance companies and TPAs for approvals and coverage.

• Maintain accurate patient records, schedules, and service reports.

• Handle patient complaints and provide timely solutions.

• Support business development, referrals, and patient relationship management.

• Promote home healthcare services through calls, WhatsApp, email, and social media.

• Prepare daily and monthly operational reports.

• Ensure compliance with DHA regulations and patient confidentiality requirements.

Requirements

• Bachelor’s degree or diploma in Healthcare Administration, Nursing, Business Administration, or a related field preferred.

• Previous experience in healthcare coordination, home healthcare, hospital administration, or medical center operations preferred.

• Knowledge of UAE healthcare systems and DHA requirements is an advantage.

• Experience in appointment scheduling, patient coordination, and insurance processes is an added advantage.

• Excellent communication and interpersonal skills.

• Strong organizational, multitasking, and problem-solving abilities.

• Proficiency in MS Office and healthcare management systems.

• Ability to work in a fast-paced healthcare environment.

• Candidates currently residing in the UAE are preferred.