Guest Relations Executive
Quick summary
Job Overview
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Date PostedNovember 13, 2026
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Location
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Job TypeFull Time
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ExperienceRelevant Eperience
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QualificationRelevant Qualification
Job Description
International Modern Hospital is seeking a professional Guest Relations Executive to welcome patients and visitors, handle inquiries, assist with hospital services, and ensure a positive patient experience.
Duties and Responsibilities:
- Welcome and assist patients and visitors professionally.
- Provide information about hospital services and facilities.
- Respond to patient inquiries and service requests.
- Handle patient feedback and complaints.
- Guide patients to the appropriate departments.
- Coordinate with medical and administrative teams.
- Support patient satisfaction and service improvement activities.
- Assist patients with appointments and general hospital procedures.
- Maintain accurate guest relations records.
- Ensure patient confidentiality and professional communication.
Qualifications and Requirements:
- Diploma or bachelor’s degree in Business Administration, Hospitality, or a related field preferred.
- Previous experience in guest relations, customer service, or healthcare administration preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and customer-focused attitude.
- Basic computer knowledge and organizational skills.
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