Head Nurse

Job Description

About the Role

As Head Nurse, you will provide day-to-day leadership and clinical oversight to the nursing team.

You will ensure nursing services are delivered safely and effectively, provide guidance and support to Registered Nurses and other clinical team members, and promote a culture of patient-centred care, accountability, teamwork and continuous improvement.

This is a hands-on leadership position requiring an individual who is comfortable balancing clinical leadership, people management and operational responsibilities within a busy outpatient environment.

Key Responsibilities

Provide leadership and day-to-day clinical supervision to the nursing team.
Promote high standards of safe, compassionate and patient-centred nursing care.
Support the recruitment, onboarding, orientation and development of nursing team members.
Coach and mentor nurses and support their ongoing professional development.
Monitor nursing practice and ensure appropriate standards of clinical competency are maintained.
Coordinate nursing resources to support effective clinic operations and patient flow.
Support the allocation of nursing staff according to clinical and operational requirements.
Work closely with physicians and other healthcare professionals to support multidisciplinary patient care.
Provide hands-on clinical nursing support when required.
Ensure appropriate escalation of patient-safety and clinical concerns.
Promote effective communication across the nursing and multidisciplinary teams.
Support a positive, collaborative and professional working environment.
Maintain high standards of clinical documentation and electronic medical records.

Clinical Leadership & Governance

Promote compliance with applicable DHA requirements and HealthHub clinical standards.
Maintain high standards of infection prevention and control.
Promote safe medication management and nursing practice.
Support clinical quality and patient-safety initiatives.
Monitor nursing standards and identify opportunities for improvement.
Support incident reporting, review and appropriate follow-up.
Ensure nursing team members understand and follow relevant clinical policies and procedures.
Promote continuing professional development and evidence-based nursing practice.
Maintain patient privacy, dignity and confidentiality.

Essential Requirements

DHA Registered Nurse licence or DHA Eligibility Letter.
Bachelor’s Degree in Nursing.
Valid BLS certification.
Significant post-qualification Registered Nurse experience.
Previous nursing leadership, supervisory, Charge Nurse or Head Nurse experience.
Strong clinical nursing knowledge and demonstrated ability to lead nursing teams.
Previous experience within an outpatient clinic, medical centre, ambulatory care or hospital environment.
Strong understanding of patient safety, infection prevention and clinical governance.
Excellent leadership and people-management skills.
Excellent patient-care and communication skills.
Fluent English communication skills.
Strong clinical documentation and computer skills.
Ability to work effectively with physicians and multidisciplinary healthcare teams.
Ability to commute to Dubailand, Dubai.

Preferred Experience & Skills

Previous Head Nurse or Charge Nurse experience within an outpatient or multidisciplinary clinic environment.
Experience supporting the opening, mobilisation or development of a new clinic or healthcare service.
Experience leading and developing Registered Nurses and other nursing staff.
Strong outpatient and primary-care nursing experience.
Experience supporting multiple medical specialties.
Experience with nursing quality, clinical governance and patient-safety initiatives.
Tagalog language skills as a preferred second language.
Arabic or other additional language skills would be advantageous.