Job Description

King’s College Hospital London Dubai is currently seeking experienced Ward Clerks to join our growing team.

✅ Ward Clerk – Inpatient Billing Department

Key Responsibilities

• Provide administrative and clerical support to assigned hospital departments.
• Maintain accurate and up-to-date patient records, ensuring all documentation is completed and filed appropriately.
• Coordinate patient admissions, transfers, discharges, and appointments as required.
• Liaise effectively with patients, families, physicians, nurses, and other healthcare professionals.
• Manage incoming calls, emails, and departmental correspondence in a professional manner.
• Assist with data entry, report preparation, and departmental record management.
• Support the coordination of patient services, investigations, referrals, and follow-up activities.
• Ensure timely and accurate processing of departmental documentation and requests.
• Maintain confidentiality of patient information and comply with hospital policies and procedures.
• Contribute to the smooth day-to-day operation of the department by providing administrative support as required.
• Deliver excellent customer service and create a positive experience for patients and visitors.
• Undertake other administrative duties as assigned by the department manager.

Requirements

• Diploma or Bachelor’s Degree in a relevant field.
• Previous experience as a Ward Clerk, Medical Secretary, Patient Administrator, or similar healthcare administrative role.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in Microsoft Office applications.
• Ability to multitask and work effectively in a fast-paced healthcare environment.
• Flexible to work shifts, weekends, and public holidays based on operational requirements.
• Previous UAE healthcare experience is an advantage.