Quality Officer

Key Responsibilities

• Support and maintain compliance with DHA, JCI, and other regulatory standards.
• Coordinate accreditation readiness activities, audits, and compliance reviews.
• Monitor and support quality improvement and patient safety initiatives across the organization.
• Assist in the development, review, and management of policies, procedures, and clinical governance documentation.
• Analyze quality indicators, KPIs, and performance metrics, and support reporting activities.
• Facilitate data collection, performance monitoring, and improvement projects.
• Deliver quality and patient safety training, education, and awareness sessions.
• Collaborate with multidisciplinary teams to strengthen a culture of continuous improvement and patient safety.
• Maintain accurate records related to quality assurance, audits, accreditation, and governance activities.

Requirements

• Bachelor’s Degree in Healthcare Management, Nursing, Allied Health, Quality Management, or a related field.
• Minimum 2 years of experience in healthcare quality, accreditation, clinical governance, patient safety, or a related discipline.
• Knowledge of DHA, JCI, quality improvement methodologies, risk management, and healthcare regulations.
• Strong analytical, reporting, and data management skills.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Excellent communication, stakeholder management, and presentation skills.
• Certification in Healthcare Quality (CPHQ or equivalent) is an advantage.