Clinic Coordinator

Responsibilities

• Coordinate patient appointments, follow-ups, referrals, and admissions to ensure a seamless patient journey.
• Manage clinic schedules and optimize appointment utilization.
• Support patients and families with visit information, guidance, and timely communication.
• Process referrals, pre-authorizations, and related documentation accurately and efficiently.
• Collaborate with internal and external stakeholders to deliver exceptional patient service.
• Support clinic operations, including reporting, audits, inventory, and procurement activities.
• Ensure compliance with quality, safety, infection control, and regulatory requirements.
• Contribute to continuous improvement initiatives and foster a positive team environment.
  

Qualifications

• Vocational / Technical education.
• Three (3) years of similar experience.
• Strong organization skills and an understanding of medical terminology.
• Ability to communicate and relay messages to patients in a culturally sensitive manner.
• Proficiency with Microsoft Office suite.
• Fluency in written and spoken in English and Arabic.